Experience

Target | Sr. UX Manager, Supply Chain
August 2022 – Present

  • Spearheaded the UX strategy for supply chain operations, leading the design and implementation of fulfillment solutions that improved operational efficiency across delivery channels.

  • Led a cross-functional team in the development of mobile strategies using Zebra devices, ensuring seamless integration with accessibility standards and Material Design principles.

  • Introduced rapid iteration cycles and continuous feedback loops, driving faster updates and process optimizations, enhancing supply chain productivity.

Metromile | Sr. Director, Product Design
May 2021 – April 2022

  • Directed a multidisciplinary design team, refining product strategies for pay-per-mile car insurance, improving user engagement, and aligning with business goals.

  • Developed a robust career development framework for design professionals, fostering a culture of continuous growth and collaboration.

Next Insurance | Sr. Manager, UX
March 2020 – April 2021

  • Led the design efforts to streamline the insurance purchasing process, significantly improving customer satisfaction and retention.

  • Championed a journey-driven design methodology, aligning design processes with business strategies to achieve measurable success.

Zillow Group | Sr. Manager, UX Design
June 2019 – Feb 2020

  • Led UX strategy for Zillow Offers, focusing on enhancing transaction management and improving data accessibility for better decision-making.

  • Spearheaded the design of a centralized data repository tool, transforming business operations and enhancing data integrity.

dotloop (Zillow Group) | Manager, UX Design
February 2018 – June 2019

  • Facilitated cross-functional design workshops to strengthen collaboration and stakeholder engagement, resulting in more cohesive product designs.

  • Scaled and developed the UX, visual, and marketing design teams, contributing to improved design quality and operational efficiency.

 

dotloop (Zillow Group) | Senior Mobile UX Designer
March 2017 – February 2018

  • Redesigned key sections of iOS apps, enhancing user engagement and improving overall interaction.

  • Created a new messenger feature that significantly improved communication and usability within the app.

  • Conducted design workshops to foster a collaborative culture among designers, engineers, and product managers.

 

Priceline.com | Lead Designer, Apps
March 2016 – March 2017

  • Led the visual and interaction design for mobile applications, improving the overall user experience and contributing to increased customer satisfaction.

  • Introduced design solutions that reduced customer friction.

Priceline.com | Senior Designer, Android
March 2014 – March 2016

  • Innovated design solutions that reduced customer friction and aligned seamlessly with key business objectives.

  • Gained industry recognition through multiple features at Google I/O and as an early adopter of the Google Wear Places API.

  • Enhanced the mobile user experience from search to booking increasing customer satisfaction and loyalty.

Education

Oregon State University
Masters of Business Administration - MBA
January 2024 – Present

Syracuse University
Bachelor of Arts in Graphic Arts & History
 

Award
First Prize at the 2011 American Association of Museums’ Museum Publications Design Competition for “The MacLean Collection: Chinese Ritual Bronzes” - Role: Designer